Home-based care
Connect supports the home-care model: a caregiver travels to the client or service location for a defined visit or shift.
Pro KPO ConnectCustom implementation
Keep your EHR. Automate the staffing work around it.
Connect is configured for your organization after we confirm requirements, API access, workflow authority, and implementation scope. It is not a self-serve login or app download.
Your EHR remains the source of record
Agency rules before optimization
Approval or autopilot by workflow
Every action remains traceable
Connected staffing operations
One call-out. One controlled workflow. One accountable result.
1 · Open the verified demo
2 · Confirm requirements
3 · Approve API access
4 · Configure and synchronize
How Connect works
From call-out to covered shift—without the phone tree.
Connect surrounds the source-of-record EHR with a closed-loop staffing workflow. Your organization chooses the channels, rules, approval limits, and escalation path.
01 · Detect
Turn every call-out into one tracked incident.
Connect identifies the worker, the affected shift, the client or site, and the response deadline before outreach begins.
Approved intake channels
One incident per affected shift
The Connect operating model
One scheduling layer over the home-care system your agency already knows.
Connect is not a second EHR and it does not move a nursing-home workforce between units. It is the staffing coordination layer for agencies sending caregivers to clients and service locations.
Your EHR stays in place
Client, caregiver, schedule, and approved operational data continue to originate in the system your team already uses.
Coverage beyond office hours
Call-outs do not wait for Monday morning. Connect keeps the approved workflow moving after hours, overnight, and on weekends.
One closed staffing loop
Identify the affected shift, filter the eligible workforce, coordinate outreach, confirm the result, and escalate only what remains unresolved.
Typical trigger: a caregiver reports an absence through an approved call, app, message, or manager workflow. Connect locates the affected assignment, checks agency-defined eligibility, contacts qualified workers in controlled waves, and returns either confirmed coverage or an accountable exception.
Integration-ready architecture
Built to work with the systems home-care agencies already depend on.
Pro KPO normalizes approved source-system data into one staffing model, keeping automation logic independent from any single EHR vendor.
WellSky offers Connect API for data exchange. Pro KPO has requested the multi-client and Marketplace path required for a scalable connector.
Official integration programAxisCare
AxisCare publishes an Open API program. A Pro KPO connector still requires access, mapping, testing, customer authorization, and release approval.
Official integration program
CareSmartz360 publishes open API capabilities. Exact scheduling and call-out coverage must be confirmed during technical discovery.
Official integration programHomecare Homebase
HCHB operates a partner and interoperability ecosystem. Pro KPO availability depends on entry, approved scope, and technical validation.
Official integration programVendor marks identify integration environments requested by customers. Except where a future written announcement states otherwise, Pro KPO is not claiming to be a certified integration, Marketplace listing, or official partner. Production availability depends on vendor approval, customer licensing and authorization, API scope, security review, testing, and release readiness.
Closed-loop capabilities
Everything required to move the vacancy—not another passive dashboard.
Connect is designed to observe, decide within policy, coordinate, verify the external result, and escalate when the closed loop cannot be completed safely.
01
Call-out intake
Capture a structured absence through approved voice, message, app, or manager workflows.
02
Shift identification
Match the event to the right EHR shift, client, location, service, and timing.
03
Eligibility engine
Apply role, qualification, availability, overlap, rest, overtime, and agency rules.
04
Automated outreach
Launch authorized caregiver outreach waves and collect structured responses.
05
Controlled coverage
Recommend, require approval, or award routine work within pre-authorized limits.
06
Reconcile and audit
Write back only where supported, verify the result, and preserve the decision trail.
Autonomy with boundaries
Your organization decides what AI may do.
Start in observe or recommendation mode. Move specific routine workflows to approval or autopilot only after the connector and policy rules are proven.
Observe
Compare Pro KPO's operating picture without changing the EHR.
Recommend
Show eligible candidates, ranking reasons, and the proposed action.
Require approval
An authorized manager confirms every proposed award.
Automate routine work
Only pre-authorized actions that pass configured rules execute.
Escalate exceptions
Policy, safety, employment, and system conflicts reach people.
Audit and reconcile
Inputs, decisions, commands, responses, and results stay traceable.
Connect planning calculator
What is your scheduling operation really costing?
Use your own numbers to establish a planning baseline. Pro KPO does not assume that every cost is recoverable.
Current monthly baseline
$7,123
Current annual baseline
$85,480
User-selected addressable value
$42,740
Illustrative planning tool only. Results depend on the information entered, implementation, workflows, and authorized automation. This tool does not guarantee savings, staffing changes, or operational outcomes.
Connect plans
24/7 AI scheduling priced for your operating scale.
Every plan is built around scheduler automation. Final scope depends on connector access, branch count, third-party fees, and implementation requirements.
Connect Assist
Up to 100 staff$1,299 / month
$2,500 implementation · annual billing saves 10%
For teams that want Pro KPO to monitor, rank, and prepare coverage while an authorized manager approves assignments.
- One supported connector
- Call-out and vacancy workflow
- Candidate ranking and outreach
- Manager approval before award
- Standard workflow history
Connect Autopilot
Up to 250 staff$1,699 / month
$3,800 implementation · annual billing saves 10%
For agencies ready to pre-authorize defined categories of routine staffing actions that pass configured rules.
- Everything in Assist
- Routine awards within approved rules
- Exception-only manager escalation
- Advanced workflow analytics
- Priority implementation support
Connect Enterprise
5+ branches$1,399 / branch / month
$3,200 / branch implementation · annual billing saves 10%
For multi-location organizations that need enterprise workflows, integration governance, and dedicated rollout planning.
- Multi-location architecture
- Enterprise connector planning
- Custom escalation workflows
- Expanded audit and reporting
- Dedicated success planning
Implementation path
Prove the connector and workflow before expanding autonomy.
01
Discover
Confirm the EHR, API access, workflow, data ownership, volumes, rules, and success criteria.
02
Validate
Map a sandbox or approved test environment, run historical scenarios, and compare recommended actions.
03
Launch deliberately
Begin with approval mode, monitor results, then authorize defined routine actions when ready.
Implementation scope and launch timing depend on vendor response, API entitlement, required security review, data quality, testing, and customer approval. Pro KPO will not promise production write-back before the required external operations are verified.
Pro KPO Connect discovery
Bring us one real EHR workflow.
Tell us what system you use, what staffing work is consuming the team, and what level of automation you want to evaluate. We will use that information to qualify the connector and discovery path.
Current EHR and API-access status
Locations, users, and approximate shift volume
Call-out and open-shift process today
Rules that determine caregiver eligibility
Preferred approval and escalation model
Tell us what your organization needs
Your request goes directly to the secure Pro KPO platform-admin inbox.
Connect integration discovery
Keep the system your team knows. Improve the staffing work around it.
Open the verified product demo first. If the model fits, we will qualify your API, requirements, workflow authority, implementation scope, and synchronization plan before creating access.