Scheduling and coverage
Build schedules, manage open shifts, review requests, and keep the operating picture current.
Automation for healthcare operations
Meet your AI scheduler.
ROXY coordinates routine shifts so your team can focus on care.
24/7 workflowsRules before actionExceptions to people
01 / 08
See the agency command center
Every screen built for the work you do.
Agency command center
Friday, July 31
Good morning, Anna
24
Active visits
96%
On time
$18.4k
Payroll ready
Today’s coverageLive now
7:00 AM
Squire RoadMaria C.
On site9:30 AM
Marshall ResidenceDavid K.
Arriving1:00 PM
Revere HomeOpen shift
Needs coverageWatch Roxy handle a sudden call-off
A caregiver calls off. Roxy finds relief.
Watch Roxy call available caregivers, confirm a replacement and coordinate the handover under the agency’s configured policy.
Explore all Roxy demos →Fictional demonstration · AI-generated voices · No live actions
AI-powered care operations
Caregiving software that comes to life.
See the bigger picture on a real Boston satellite map. Follow our demo care teams from job site to job site as the tour zooms in, then returns to the agency hub. Go fullscreen, pause the tour, or explore for yourself. All people and care locations shown are fictional.
AGENCY COMMAND CENTER
Care Operations Map3D
Your people. Your places. Your next 90 days.18
Active caregivers
17 assigned in this view
6
Job sites
6 on the map
17
Today’s shifts
0 open coverage · Live / Today
76.9
Scheduled hours
Within today · includes breaks
Preparing your care network…
Care settingsHome careAssisted livingNursing / clinicHospiceOrange ring + ✓ Clocked in · Red × Absent · Amber clock Missing clock-in · Blue Scheduled
Explore your job sites 6
Select a site on the map or below to see its team.
DEMO · Today5.9 / 83.9 scheduled hours completed18 caregivers
7%Completed shifts · not payroll hours
Your annual savings
Three daily shifts. One ROXY. See what you could save.
$174,012estimated savings / year →Scheduling does not stop at 5 p.m. Compare the annual cost of your scheduling team with a ROXY-enabled Pro KPO plan.
Day shift
8 hours
Evening shift
8 hours
Night shift
8 hours
8 + 8 + 8 = 24 hours of daily coverage.
The default payroll example uses three annual roles. Actual 24/7 staffing may require additional people for weekends, days off, and leave. Adjust the headcount to your agency.
Use your agency’s numbers
75 active caregivers included. Additional caregivers: $10 each/month.
Add remaining staff costs or plan extras
Include any retained scheduling payroll, caregiver overages, usage charges, or other costs in your estimate.
Core Operations is $299/month and does not include ROXY AI. This comparison uses ROXY-enabled plans.
Your annual staffing cost
$186,000
3 people × $62,000/year
Your annual cost with Pro KPO
$11,988
$999/month × 12
Your estimated annual savings
$174,012
$14,501/month saved
First-year estimated savings: $173,262, including the one-time $750 onboarding fee.
Illustrative cost comparison, not guaranteed payroll savings. Savings assume the compared staffing cost is avoided; add any remaining staffing costs above. Base plan pricing excludes taxes and additional usage. Your actual savings depend on staffing decisions, plan limits, and implementation.
Rest easier. Every routine call should not reach you.
ROXY handles routine coordination. Dedicated call-center backup works through manual exceptions. Your agency is contacted when an issue remains unresolved or needs your decision.
01 · ROXY first
98% automation target
Our target is for ROXY to handle 98% of routine scheduling operations. This is a service target, not a measured guarantee for every agency.
02 · Human backup
People handle exceptions
Dedicated call-center backup is included with Autopilot. The team works on issues that need a person before escalating to your agency.
03 · Your agency
Fewer interruptions
Receive escalations for unresolved issues or decisions that need you. Keep urgent agency alerts enabled while routine coordination goes to ROXY and the support team.
One system instead of scattered operations
Know what happened today without checking five tools and three spreadsheets.
Complete gives owners and administrators one operating environment for the daily work that keeps a home-care agency moving.
Verified attendance
Use configured clock windows, GPS and geofence checks, identity review, and attendance exceptions.
Caregiver operations
Manage profiles, qualifications, availability, documents, communications, and role-based access.
Care workflows
Attach instructions, tasks, reminders, handovers, and appropriate visit records to scheduled care.
Payroll and billing preparation
Calculate hours, overtime, premiums, rates, invoice drafts, and downloadable reports for review.
Client and family visibility
Give authorized users a separate view of visits, updates, messages, feedback, and concerns.
ROXY operations assistant
Ask operational questions and prepare controlled actions using Pro KPO's branded AI voice experience.
Tenant and role controls
Keep each agency workspace separated and limit modules and records to authorized roles.
Feature availability depends on the selected plan, agency configuration, connected services, user permissions, and release stage. Payroll and invoice workflows prepare records for authorized review; they do not replace the agency's legal, payroll, or clinical responsibilities.
ROXY AI
Give routine coordination work to ROXY. Keep people focused on people.
ROXY can understand requests, find operational information, and prepare actions. Important changes follow a prepare, read-back, confirm, and commit sequence.
Read-only questions can use authorized live agency data
Important writes are prepared before they are committed
Names, sites, dates, times, and pay-impacting values are read back
ROXY does not claim success until the backend confirms the result
“Find qualified coverage for tonight and show me the exceptions.”
ROXY prepares the workflow within the agency's configured authority.
Plans built for agencies
Pay for active caregivers. Never admin seats.
Core Operations starts at $299. Choose Autopilot when you want ROXY to schedule, call, match, and confirm caregivers for you.
Free
$0
No credit card
Explore core operations with a two-caregiver team.
2 active caregivers included
No caregiver overage
1 job site
- ROXY AI scheduling not included
- Agency scheduling workspace
- GPS and geofence attendance
- Fast clock-in selfie matching
- Clock-in, clock-out, and handover
- Care reminders and instructions
- Client portal and feedback
- Payroll calculations and invoices
Core Operations
$299
per month
Replace spreadsheets, time sheets, and scattered agency tools.
30 active caregivers included
$8 per additional active caregiver
Unlimited job sites and admin users
- ROXY AI scheduling not included
- Agency scheduling workspace
- GPS and geofence attendance
- Fast clock-in selfie matching
- Clock-in, clock-out, and handover
- Care reminders and instructions
- Client portal and feedback
- Payroll calculations and invoices
Autopilot
$999
per month
Let ROXY schedule, match, call, and confirm caregivers for you.
75 active caregivers included
$10 per additional active caregiver
Unlimited job sites and admin users
- ROXY AI scheduling included
- Agency scheduling workspace
- GPS and geofence attendance
- Fast clock-in selfie matching
- Clock-in, clock-out, and handover
- Care reminders and instructions
- Client portal and feedback
- Payroll calculations and invoices
Enterprise Command
$1,499
per month
AI command and control for complex, multi-location operations.
150 active caregivers included
Custom volume above 150
Unlimited job sites and admin users
- ROXY AI scheduling included
- Agency scheduling workspace
- GPS and geofence attendance
- Fast clock-in selfie matching
- Clock-in, clock-out, and handover
- Care reminders and instructions
- Client portal and feedback
- Payroll calculations and invoices
Active means a caregiver who logs at least one shift during the 30-day billing cycle. Paid plans include a one-time $750 White-Glove Data Migration & AI Training fee. Subscriptions are purchased and managed securely on prokpo.ai.
Pro KPO is available on the App Store and Google Play
Caregiver and Client/Family experiences · iPhone, iPad and Android
01
Start with the operating model
Set up agency structure, job sites, users, roles, pay rules, and care workflows.
02
Bring over approved records
Use supported imports and migration workflows; validate records before relying on them.
03
Expand automation deliberately
Begin with visibility and approvals, then enable additional ROXY and calling workflows as policies permit.
Ready for one operating picture?
See how Pro KPO Complete fits your agency.
Use the demo to explore the current experience, or talk with the team about onboarding, migration, plans, and configuration.